The
MUNICIPAL COURT OF ATLANTA
frequently asked questions
Paying a fine? You must have your citation number available. *
Not all citations can be paid online. Some may require a mandatory
court appearance such as;
*DUI
*Reckless driving
*Accidents
*Excessive speeds (over 34 MPH)
*under age 21
*Suspended license
*Tag or insurance
You may click here to pay now.
PAYING TRAFFIC CITATIONS
Question: What is a moving violation?
Answer: Any violation of the law committed by the driver of a vehicle
while it is in motion such as:
*Exceeding the speed limit
*Driving too slowly for road conditions, particularly in a left hand lane
*Running a stop sign or red traffic light
*Failure to yield to another vehicle with the right of way
*Failure to signal for turns or lane changes
*Failure to maintain a single
*Crossing over a center divider, median or gore
*Driving on the shoulder where it is considered illegal under certain
conditions
*Failure to fasten seat belt
*Failure to stop for a pedestrian at a crosswalk
*Failure to stop for a school bus when children are boarding or exiting
*Failure to secure a load to a truck or lorry
*Driving in a car pool (HOV) lane illegally
Question: My citation number is not in the system, what should I do?
Answer: Please call Customer Care at 404-658-6940.
Question: I used my driver's license number and the
citation number and it is not on the system, what should I do?
Answer: The system only recognizes the citation number.
Question: Why can't I pay my ticket online?
Answer: There may be several reasons why you may not be able to pay your
citation online or by phone pay.
1) Your ticket may not be in the system because it has not been filed with the
court by the Police Officer.
2) You may have a mandatory court appearance due to an accident or other
circumstance.
3) You do not have the correct citation number.
4) The citation number has been transposed because it is a duplicate
number. If you are experiencing problems, please call Customer Care for
assistance at (404) 658-6940.
5) You are attempting to make a partial payment. You must pay all outstanding citations.
Question: How much time do I
have to pay my ticket?
Answer: You can pay your citation at least two (2) days before your
court date, without penalty. * This may not apply to cases that have
been reset by the court.
Question: I can't make my court date, what should I do?
Answer: You may write a letter stating why you can not make your
court appearance, and ask for a new court date. You may submit the letter up to
two (2) days before your court date to the clerk's office at the Municipal
Court of Atlanta,
PAYING PARKING CITATIONS
Question: What is a parking violation?
Answer: A charge against a vehicle that is illegally
parked.
Question: How can I pay my parking tickets?
Answer: You may dial in for phone payments at 404.658.6940 or
you may pay your citation online at www.atlantaga.gov. If you are unable
to pay through the automated systems, please come in to our building at
Question: I can not retrieve my ticket number online or by phone,
what should I do?
Answer: Please make sure that you have entered the
correct citation number and/or automobile tag number. The
automated system will ask for your seven digit citation. If you do not
have the seven digits on your citation or you have been unsuccessful at
attempts on paying your ticket(s), please contact our Customer Care
department at 404.658.6940 for assistance.
Automated Red Light
Enforcement Violations
Question: What is an Automated Red Light Enforcement Violation?
Answer: A camera captures the
driver’s license plate as it moves into an intersection after running a red
light.
Question: Can I dispute an automated
red light violation in Court?
Answer: Yes, you must fill out
information on the rear of the citation and mail it to the address
provided. Please follow the instructions
on the back of the form. A court date
will be forwarded to you.
Question: What if I can not make the court
date?
Answer: You will receive a default
judgment and your violation will be forwarded to a collection agency.